How much compensation do you get for a delayed flight in the EU?
The amount depends on the flight distance.
Short answer
You can get compensation when you reach your final destination 3 hours or more later than planned, unless the delay was caused by extraordinary circumstances. The amount is EUR 250 for flights of 1,500 km or less, EUR 400 for longer flights within the EU and other flights of 1,500 to 3,500 km, and EUR 600 for flights over 3,500 km outside the EU. The rules cover flights from any EU airport and flights into the EU with an EU airline. The airline may cut the amount by 50 % if it reroutes you and you arrive only a little later than planned.
Why
- Arrival time counts, not departure time.
- The amount is per passenger.
- A missed connection can count if the final arrival is over 3 hours late.
Details
A child under two has the same right to compensation as other passengers if a price was paid for the ticket.
Tip
Write down the actual arrival time and keep your boarding pass and booking.
What may differ
Rules for flights into the EU on non-EU airlines are different, so check which airline operated your flight.
Common misconception
You get compensation as soon as the plane leaves 3 hours late.
What actually happens
It is the arrival at your final destination 3 hours or more late that can give compensation.
People also ask
- What does the airline owe you while you wait for a delayed flight?
- Do you get compensation if a flight is delayed by bad weather?
- Where do you complain about an airline in Denmark?
Sources
- European Union: Air passenger rights (Your Europe)Checked at:
- Trafikstyrelsen (flypassager.dk): Air passenger rightsChecked at:
- borger.dk: At the airportChecked at:
- Trafikstyrelsen (flypassager.dk): FAQChecked at:
This answer is for reference only. Timetables, routes and fares change, so check the operator before you travel.
Transport and mobilityRelated questions
-
Can you take a pram or stroller on a DSB train in Denmark?
A pram or folding stroller always travels free on DSB trains.
-
How do you get assistance on an international train trip from Denmark?
For train trips from Denmark to other European countries you first buy your ticket and then call DSB Kundecenter Udland on 70 13 14 18.
-
Do wheelchair users need a seat ticket on DSB InterCity trains?
On DSB InterCity and InterCityLyn trains in Denmark you must always reserve a wheelchair space with a Kørestolspladsbillet.
-
How do you book assistance for passengers with reduced mobility on DSB trains?
DSB Handicapservice gives extra personal help getting on and off the train and help with one piece of luggage up to 20 kg.

