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How to report illegal content

If you see something on DenmarkGuide that you believe is illegal, you can let us know. It can be a review, a comment, a photo or a text.

What can you report?

  • defamation and serious accusations
  • threats and hate speech
  • personal data about you or others, such as a phone number or an address
  • photos or texts used without permission from the rights holder
  • fraud and fake offers

Is it only wrong information about a business, such as the address or opening hours? Use the Correct an inaccuracy form. Do you disagree with a review? See How to complain about an unfair or fake review.

How to report

Send an email to [email protected] with the subject "Content complaint". Please include:

  • the exact link to the content
  • why you believe it is illegal
  • your name and email address
  • a statement that you believe the information is accurate and complete

What happens next?

  • We confirm that we have received your report.
  • We assess it carefully and objectively. We aim to reply within 5 working days.
  • We tell you what we decided and how you can challenge the decision.
  • The person who posted the content is told if we remove it and why.
  • You can ask for a new review within 6 months. A human handles it.

If something suggests that someone's life or safety is at risk, we inform the police. In an emergency, call 112 yourself.

Which rules do we follow?

Denmark is an EU member, so the Digital Services Act (DSA) applies directly. We handle reports under Article 16 of the DSA. In Denmark, the Agency for Digital Government (Digitaliseringsstyrelsen) is the Digital Services Coordinator. More in our Terms of Use and Legal Information.

Other ways to reach us: How to contact us.

Related

Sources

DenmarkGuide Customer Care
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