How we handle personal data

This is a short version of our Privacy Policy. We follow the EU General Data Protection Regulation (GDPR) and the Danish Data Protection Act. The data controller is Madloba Info Limited, which runs DenmarkGuide.

What data do we receive?

• Account: you sign in only with Google, and we receive only your name and email address. We have no passwords of our own.
• Forms: what you write, for example when you add a business: name, email, phone if you want, the business name and your message.
• Reviews: your display name and the text you choose to publish.
• Businesses in the catalogue: publicly available information such as name, address, phone and opening hours.
• Technical data and cookies: IP address, device, browser and timestamps.

We do not collect card details or ID documents, and we do not sell personal data.

How long do we keep it?

• Account: while it is active. After deletion, we erase the data within 30 days, unless the law requires otherwise.
• Form submissions: 6 months after the request is closed.
• Technical logs and backups: up to 30 days.

Who do we share data with?

The site is hosted in a data centre in the Netherlands (EU). Among other services, we use Google Workspace for forms and email, Cloudflare for spam protection, and Google Analytics only with your consent. Some data may be processed outside the EEA. For this we use the EU Standard Contractual Clauses.

Your rights

You have the right to access, rectification, erasure, restriction, data portability, objection and withdrawal of consent. Write to [email protected]. We reply within 30 days.

If you want to delete your account, write to [email protected] from the Google address you sign in with. See How to delete your account and data. If you are a sole trader listed in the catalogue, see Can a business be removed from the catalogue?.

If you are not satisfied with our reply, you can complain to the Danish Data Protection Agency (Datatilsynet).

You can read about cookies in What cookies does DenmarkGuide use?.

Related

• How to delete your account and data
• What cookies does DenmarkGuide use?
• Can a business be removed from the catalogue?
• Privacy Policy
• Cookie Policy

Sources

• General Data Protection Regulation, Regulation (EU) 2016/679, GDPR (eur-lex.europa.eu)
• Danish Data Protection Act, databeskyttelsesloven, Act no. 502 of 23 May 2018, in Danish (retsinformation.dk)
• Danish Data Protection Agency (Datatilsynet): what are your rights, in Danish (datatilsynet.dk)