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How to contact us

Do you have a question? Many answers are already here in the help centre. If you did not find what you were looking for, choose the channel that fits best. That way your request reaches the right people fastest.

General support

Write to [email protected]. Write "DenmarkGuide" and a short subject, for example "Sign-in" or "Review". If you have problems signing in or want to delete your account, write from the Google address you sign in with.

Forms

Requests from the forms go to the site's own address [email protected]. You can also use it for general questions.

Payments, invoices and premium

Write to [email protected]. Paid services are sold and invoiced by our partner Madloba Consult LLC. Please include the invoice number and the name of your business.

Illegal content

Write to [email protected] with the subject "Content complaint". See How to report illegal content.

Good to know

  • We do not offer phone support.
  • We answer in Danish and English.
  • We reply as soon as we can.
  • Write to only one address about the same matter. That way the reply is not delayed.
  • Never send us passwords or card details. We never ask for them.

If you have already written to us, see How to check the status of your request. To learn who is behind the site, read Who is behind DenmarkGuide?.

Related

Sources

DenmarkGuide Customer Care
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Denmarkguide Customer Care

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