What is included in a basic payment account in Denmark?
The services the account must offer.
Short answer
A basic payment account in Danish kroner lets you deposit money, withdraw cash and make and receive payments, including direct debits, card payments and transfers within the EU. You get a debit card with balance control and online banking if the bank offers it on similar accounts. Credit cards, overdrafts and loans are not part of it. The bank only has to offer these services to the extent it offers them to its other private customers.
Why
- It covers the everyday payments you need to live in Denmark.
- Balance control means you cannot spend more than you have.
- The account can also be used as your NemKonto.
Details
Cash withdrawals in other EU countries are also part of the services the account must offer.
Tip
Ask for the fee information document before you sign, so you see the price of each service.
What may differ
Fees for the services can be zero or a reasonable amount set by each bank.
Common misconception
Some think a basic account is a cut-down account without a card.
What actually happens
A basic payment account includes a payment card and card payments.
People also ask
- Can I get a credit card with a basic account?
- Do Danish banks charge account fees?
- Can a bank refuse a basic account?
Sources
This answer is for reference only. Payment rules, limits and fees change, so check the official sources or your bank before you pay.
Practical infoRelated questions
-
What is the Danish Payments Council?
The Danish Payments Council is a forum for cooperation on retail payments in Denmark, set up by Danmarks Nationalbank in 2012.
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Can you pay by card in Denmark if the payment system goes down?
Often yes.
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When did Apple Pay and Google Pay come to Denmark?
Apple Pay was launched in Denmark in 2017, Google Pay in 2018 and Samsung Pay in 2022.
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How much of Danish card spending is online?
In 2025 e-commerce accounted for 30 % of total card turnover in Denmark, up from 22 % in 2019.

