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What happens to public payments if you have no NemKonto?

The ventekonto and how to get the money.

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Short answer

If a public payer sends you money while you have no NemKonto, the amount is held in a holding account (ventekonto) run by the Agency for Digital Government, and you get a letter. You must choose a NemKonto or contact NemKonto Support within 3 years of the payment attempt. Once you assign a NemKonto, the money is paid out to it automatically. If you do nothing, the money goes to any public debt you have, and otherwise to the state.

Practical info

Why

  1. Tax refunds and holiday pay can arrive after you have left Denmark.
  2. The 3-year deadline is easy to miss.
  3. A manual payout without a NemKonto is slower.

Details

You can also ask for a manual payout without a NemKonto, with a digital form using MitID or eID, or a paper form with a copy of your ID.

Tip

Assigning a NemKonto is the fastest way, because the money is then paid out automatically.

What may differ

Manual payout cases can take many weeks, and the waiting time changes over the year.

Common misconception

Some believe the money is simply lost if no NemKonto was registered.

What actually happens

The money waits for 3 years, and you can still claim it in that period.

People also ask

  • How do I register a NemKonto?
  • Should I keep my NemKonto when I leave Denmark?
  • Can a foreign account be my NemKonto?

Sources

This answer is for reference only. Payment rules, limits and fees change, so check the official sources or your bank before you pay.

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