How do you switch banks in Denmark?
Moving your account to another bank.
Short answer
Start with the new bank: tell it you want to switch and which recurring payments should move. The new bank makes sure the old bank sends over the data and cancels your standing orders. It then informs payers such as your employer, sets up the standing orders again and accepts your direct debits. Your NemKonto is easy to change: in most online banks, at nemkonto.dk with MitID, or by asking your new bank to do it.
Why
- Most of the work is done by the new bank.
- Salary and public payments must reach the new account.
- If the bank misses a deadline or makes errors, it must refund your costs.
Details
When moving an account to a bank in another EU country, the old bank must give you a free list of standing orders and direct debits from the past 13 months.
Tip
Keep the old account open until salary and the first direct debits have reached the new one.
What may differ
The old bank may charge a fee for closing the account.
Common misconception
Many think they must contact every payer and creditor themselves.
What actually happens
The new bank handles the transfer of payments and informs third parties.
People also ask
- How do I change my NemKonto?
- Do Danish banks charge account fees?
- Where can I complain about my bank in Denmark?
Sources
This answer is for reference only. Payment rules, limits and fees change, so check the official sources or your bank before you pay.
Practical infoRelated questions
-
What is the Danish Payments Council?
The Danish Payments Council is a forum for cooperation on retail payments in Denmark, set up by Danmarks Nationalbank in 2012.
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Can you pay by card in Denmark if the payment system goes down?
Often yes.
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When did Apple Pay and Google Pay come to Denmark?
Apple Pay was launched in Denmark in 2017, Google Pay in 2018 and Samsung Pay in 2022.
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How much of Danish card spending is online?
In 2025 e-commerce accounted for 30 % of total card turnover in Denmark, up from 22 % in 2019.

