Add organization

How do you block a lost or stolen payment card in Denmark?

Two numbers worth saving

Answered at: Checked at:

Short answer

Block the card as fast as you can by calling your bank or Nets. As of November 2026 Nets blocks Dankort, Visa/Dankort and Visa Electron on 44 89 29 29, and Mastercard and Visa on 44 89 27 50. If someone tricked you into giving your card details, also report it to the police on politi.dk. A copy of the report or a receipt for it can be used as documentation if the card details are misused later.

Practical info

Why

  1. Every minute counts once a thief has your card.
  2. After you report a lost card, the issuer is liable for later misuse.
  3. A police report helps if the card details turn up again.

Details

When you report online, the police usually ask for your CPR number, name, address, phone number and e-mail address.

Tip

Keep the two Nets numbers in your phone and on paper apart from your wallet, so you have them even if the phone is stolen too.

What may differ

Block numbers and card brands can change, so check the numbers with your bank before you travel.

Common misconception

You only need to block your card if you are sure it has been stolen.

What actually happens

Block it as soon as you suspect misuse, because you may be liable if you wait too long.

People also ask

  • Who pays if my card is misused?
  • What do I do if my card is stolen abroad?
  • Is it identity theft if my card details are stolen?

Sources

This answer is for reference only. Payment rules, limits and fees change, so check the official sources or your bank before you pay.

Practical info
Help