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Do you have to read Digital Post in Denmark?

Letters and bills from authorities.

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Short answer

Everyone aged 15 or over with an address in Denmark receives Digital Post from public authorities and has a duty to read it. You can read it on borger.dk, in the Digital Post app, in e-Boks or on mit.dk, and the read status follows you across all four. Companies can only send you mail through e-Boks or mit.dk, and receiving their mail digitally is voluntary. If you cannot use Digital Post, you can apply to your municipality's citizen service for an exemption and get letters on paper.

Practical info

Why

  1. Bills, reminders and decisions from authorities arrive there.
  2. A missed letter can mean a missed deadline.
  3. People living abroad are not covered but can sign up voluntarily.

Details

If you move abroad and want an exemption, you must visit your municipality in person before you leave, and the exemption does not end by itself if you move back.

Tip

Turn on notifications in the Digital Post app or e-Boks, so you see new letters and bills at once.

What may differ

Many municipalities require you to book a time to apply for exemption.

Common misconception

Many think they only have to check Digital Post when they expect a letter.

What actually happens

There is a duty to read it, and courts can attach deadlines to documents served this way.

People also ask

  • Can I get exempted from Digital Post?
  • Can companies send bills to e-Boks?
  • How do parents read Digital Post for a 15-year-old?

Sources

This answer is for reference only. Payment rules, limits and fees change, so check the official sources or your bank before you pay.

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