Do you get a warning before a debt goes to inkasso in Denmark?
The 10-day notice before collection.
Short answer
Before debt collection costs can be added, the company must notify you of the claim and give you a deadline of 10 days to pay the amount. You have no right to a fixed number of reminders before that. A creditor can collect the debt itself or pass it to a lawyer or a collection agency, and collection costs are usually much higher than the reminder fee. If you say you do not owe the money, the seller may not send the case to collection and must take the claim to court instead.
Why
- The 10 days give you a last chance to pay without extra costs.
- Collection costs are higher than reminder fees.
- A disputed claim belongs in court, not in collection.
Details
The creditor often offers a voluntary settlement (forlig) once a case is in collection.
Tip
If you dispute a claim, write to the company before the 10 days run out and keep a copy.
What may differ
The size of collection costs depends on the amount you owe.
Common misconception
Many believe ignoring an inkasso letter makes the case go away.
What actually happens
The case continues, and you risk court costs and being registered as a bad payer.
People also ask
- What can an inkasso company not do in Denmark?
- Can I be registered in RKI for an unpaid bill?
- How much is a reminder fee in Denmark?
Sources
This answer is for reference only. Payment rules, limits and fees change, so check the official sources or your bank before you pay.
Practical infoRelated questions
-
What is the Danish Payments Council?
The Danish Payments Council is a forum for cooperation on retail payments in Denmark, set up by Danmarks Nationalbank in 2012.
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Can you pay by card in Denmark if the payment system goes down?
Often yes.
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When did Apple Pay and Google Pay come to Denmark?
Apple Pay was launched in Denmark in 2017, Google Pay in 2018 and Samsung Pay in 2022.
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How much of Danish card spending is online?
In 2025 e-commerce accounted for 30 % of total card turnover in Denmark, up from 22 % in 2019.

