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Can a taxi in Denmark charge a fee for paying by card?

Taxis follow the same rule as shops.

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Short answer

No, a taxi company follows the same rule as a shop: it may not add a fee when you pay with a private Dankort, Visa or Mastercard issued in the EU, Norway, Iceland or Liechtenstein. In March 2018 Konkurrence- og Forbrugerstyrelsen ordered Dantaxi to stop charging card fees after a customer paid fees of 1,40 kr. and 1,80 kr. on a private Mastercard. A company that ignores such an order can get daily fines or a fine. The ban also covers payments in apps.

Practical info

Why

  1. The fee ban covers every payee, not only shops.
  2. A small fee per trip is still illegal on a covered card.
  3. Paying with a mobile wallet linked to the card is covered too.

Details

A company card used for work trips may carry a fee, because the ban only protects private cards.

Tip

Ask for a receipt in the taxi: it shows any fee and is what you need if you want to complain.

What may differ

Cards issued outside the EU, Norway, Iceland and Liechtenstein may carry a fee in a taxi as well.

Common misconception

Taxis are allowed to charge extra because card payments cost them money.

What actually happens

The cost of card payments may not be passed on as a separate fee for covered private cards, in taxis or anywhere else.

People also ask

  • Can shops in Denmark charge a fee for paying by card?
  • Can you pay by card in taxis in Copenhagen?
  • How do you complain about an illegal card fee?

Sources

This answer is for reference only. Payment rules, limits and fees change, so check the official sources or your bank before you pay.

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