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Can a scam call show your bank's real phone number in Denmark?

Spoofing and fake bank calls

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Short answer

Yes, scammers can change the number your phone shows, so a call can look as if it comes from your bank or the police, and a foreign number can look Danish. This trick is called spoofing. A typical story is that your account has been hacked and is about to be emptied, and that the caller can help at once if you share your MitID details. No public authority or bank will ask you to transfer money or give personal information over the phone, so hang up and call the main number of the bank that you already know.

Practical info

Why

  1. The number on the display can be faked.
  2. Scammers create panic to make you act fast.
  3. Calling back on a number you know breaks the scam.

Details

Do not rely on the number and do not just google it: call the main number you already know.

Tip

Ask the caller to call back later and use the time to ring your bank yourself.

What may differ

Scammers keep changing their stories, so the reason given for the call may be new to you.

Common misconception

If the display shows your bank's number, the call must be real.

What actually happens

Scammers can fake the number on the display, so always call back on the main number you know.

People also ask

  • Will my bank ever ask me to move money to a safe account?
  • What should I do after a scam call?
  • Can scammers send SMS in my bank's name?

Sources

This answer is for reference only. Payment rules, limits and fees change, so check the official sources or your bank before you pay.

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