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Where is the lost property office at Copenhagen Airport?

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Short answer

Things found at Copenhagen Airport or on arriving flights are listed on the airport website as soon as they are handed in. You request your item online and choose delivery by post, for a fee, or pickup at the airport between 9.00 and 13.00 any day of the week. Electronics, wallets and bags go on to the police lost property office if nobody asks for them within 3 days. Other items, such as clothes and belts, stay at the airport for 30 days.

Copenhagen Airport

Why

  1. Found items are listed online.
  2. Pickup daily 9.00–13.00 or delivery by post.
  3. After 3 days electronics go to the police.

Details

Phones are registered by IMEI number and laptops, tablets and cameras by serial number and make, so have these ready.

Tip

Search quickly: within the first 3 days electronics and wallets are still at the airport.

What may differ

Travel bags, large backpacks and trolleys are not registered on the list, and some items are first handed in to the police.

Common misconception

A suitcase that did not arrive is a lost property case.

What actually happens

Missing checked bags go to Baggage Service and the airline; lost property is for things you forgot or dropped.

People also ask

  • What do I do if my luggage does not arrive in Copenhagen?
  • How do you get lost property back in Copenhagen?
  • Can I call Copenhagen Airport customer service?

Sources

This answer is for reference only. Timetables, routes and fares change, so check the operator before you travel.

Copenhagen Airport
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