How do you buy a train ticket for DSB trains in Denmark?
Five ways to get a ticket
Short answer
You can buy a DSB train ticket in the DSB app, on dsb.dk, at the ticket machines at the station, at 7-Eleven shops in stations and at DSB Salg & Service. You must have a valid ticket before you board, because platforms and trains are open to everyone and nobody checks tickets at the door. In the app you pay with Visa, Mastercard or Dankort, secured with a one-time code by SMS. The app needs an iPhone with iOS 16 or later or an Android phone with Android 8 or later as of November 2026.
Why
- There are no ticket gates at Danish train stations.
- The ticket must be bought before the train leaves.
- The app also sells seat reservations.
Details
DSB customer service on +45 70 13 14 15 is open every day from 7:00 to 20:00 and speaks English.
Tip
Buy the ticket a few minutes before departure, so a slow app or a queue at the machine does not make you board without one.
What may differ
Which ticket types each sales channel offers can change, and the Ungdomskort is sold only on ungdomskort.dk.
Common misconception
Many visitors think they can buy a ticket from the conductor on board.
What actually happens
You are responsible for having a valid ticket before you board, and travelling without one can cost a 750 kr. control fee.
People also ask
- Can you use the DSB app in English?
- What is Check ind in the DSB app?
- Where are the cheapest DSB tickets sold?
Sources
This answer is for reference only. Timetables, routes and fares change, so check the operator before you travel.
Tickets and travel appsRelated questions
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Can you take a pram or stroller on a DSB train in Denmark?
A pram or folding stroller always travels free on DSB trains.
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How do you get assistance on an international train trip from Denmark?
For train trips from Denmark to other European countries you first buy your ticket and then call DSB Kundecenter Udland on 70 13 14 18.
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Do wheelchair users need a seat ticket on DSB InterCity trains?
On DSB InterCity and InterCityLyn trains in Denmark you must always reserve a wheelchair space with a Kørestolspladsbillet.
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How do you book assistance for passengers with reduced mobility on DSB trains?
DSB Handicapservice gives extra personal help getting on and off the train and help with one piece of luggage up to 20 kg.

