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Can you change or refund a DSB Orange ticket?

Orange and Orange Fri compared

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Short answer

No. A DSB Orange ticket is valid only for the departure you chose, and it cannot be changed or refunded, and neither can a seat reservation bought with it. If you want flexibility, choose Orange Fri, which can be refunded until 30 minutes before departure. If your train is delayed or cancelled, you may take the departure just before or after the planned one. With a delay of more than 60 minutes you may take a later train the same day on the same ticket, or ask for a refund.

DSB Orange tickets

Why

  1. Orange is the cheapest ticket because it is fixed.
  2. Orange Fri costs more but can be refunded.
  3. Delays on DSB's side give you other options.

Details

Orange tickets are valid on DSB, DSB Vores Tog and Skånetrafiken trains in Denmark, but not on buses, metro or local railways.

Tip

An S-train can be your first or last leg, and you may take it up to 30 minutes before or after the time on your ticket.

What may differ

Not all trains and routes have Orange tickets, and prices change over time as tickets sell.

Common misconception

Many think an Orange ticket can be moved to another departure for a small fee.

What actually happens

A regular Orange ticket cannot be changed at all; only Orange Fri can be refunded.

People also ask

  • When do DSB Orange tickets go on sale?
  • Is Orange Fri worth the extra price?
  • Can I use my Orange ticket if my train is late?

Sources

This answer is for reference only. Timetables, routes and fares change, so check the operator before you travel.

DSB Orange tickets
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