How do you send a registered letter in Denmark?
Signature and proof of delivery.
Short answer
Inside Denmark you send a registered letter with dao, and as of November 2026 it costs from 210 kr. for up to 250 g. You get a letter code in the app or by email, write it in the top right corner of the envelope, put the receiver on the front and your own address on the back, and hand it in at a daoSHOP. The receiver signs, and you get a delivery receipt by email. Delivery takes 2–5 weekdays, and if two attempts fail, the letter goes back to you with proof of the attempts.
Why
- The email receipt is your proof of delivery.
- dao makes two delivery attempts.
- Registered letters abroad go through PostNord, not dao.
Details
If you need the receipt later, dao customer service can find it when you give the sender, the receiver and the date you sent it.
Tip
Save the receipt email in a folder of its own, especially for notices to a landlord or employer.
What may differ
Registered letters abroad are handled by PostNord, so its prices and rules apply to them.
Common misconception
A registered letter can be dropped in any red letterbox.
What actually happens
You hand in a registered letter at a daoSHOP so it can be tracked and signed for.
People also ask
- How much does a registered letter cost in Denmark?
- How do I send a registered letter abroad from Denmark?
- What happens if nobody is home for a registered letter?
Sources
This answer is for reference only. Postal prices and services change, so check the postal operator before you send.
Letters and postageRelated questions
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Can you get your money back from your bank if a webshop does not deliver?
When you pay online with a payment card such as Dankort, your bank can move the money back if the item never arrives, you get the wrong item or you were charged more than agreed.
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Who can help if you have a problem with a shop in another EU country?
Forbruger Europa is the European Consumer Centre in Denmark and is part of the Danish Competition and Consumer Authority.
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How do you complain about a purchase in Denmark if the shop says no?
You must first complain to the seller, preferably in writing, and the seller must have rejected your claim fully or partly.
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What is e-mærket on Danish webshops?
e-mærket is a non-profit organisation that has certified Danish webshops since 2000 and has more than 2,000 members as of November 2026.