How do you send a letter in Denmark?
Code, envelope, daoSHOP.
Short answer
In 2026 you send a letter in Denmark with dao. First choose the weight class (0–100 g or 101–250 g) and buy a letter code in the dao app or on send.dao.as. Write the code in the top right corner of the front of the envelope. Then drop the letter in the red dao letterbox in a daoSHOP; there are more than 1,600 of them across Denmark. Since October 2026 you can also buy a printed letter code at the counter in any daoSHOP.
Why
- The code replaces the classic stamp, but stamp-style letter marks also exist.
- Pre-franked envelopes can go straight in the box.
- dao can collect the letter at your address for a fee (daoPICKUP).
Details
The red dao boxes stand inside the shops, are locked and are emptied every day.
Tip
Write your own address on the back so the letter can come back if it cannot be delivered.
What may differ
Shop opening hours vary, so the box is only reachable while the daoSHOP is open.
Common misconception
You need a smartphone to send a letter in Denmark now.
What actually happens
You can also buy a printed letter code in any daoSHOP or buy sheets of letter marks.
People also ask
- How much does it cost to send a letter in Denmark?
- Where are the postboxes in Denmark?
- How do you address a letter in Denmark?
Sources
- dao: Letters and pricesChecked at:
- dao: Physical letter codes in all daoSHOPsChecked at:
- dao: The postbox is not deadChecked at:
- Danish Transport Authority: How do you send a letter from 1 January 2026?Checked at:
This answer is for reference only. Postal prices and services change, so check the postal operator before you send.
Letters and postageRelated questions
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Can you get your money back from your bank if a webshop does not deliver?
When you pay online with a payment card such as Dankort, your bank can move the money back if the item never arrives, you get the wrong item or you were charged more than agreed.
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Who can help if you have a problem with a shop in another EU country?
Forbruger Europa is the European Consumer Centre in Denmark and is part of the Danish Competition and Consumer Authority.
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How do you complain about a purchase in Denmark if the shop says no?
You must first complain to the seller, preferably in writing, and the seller must have rejected your claim fully or partly.
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What is e-mærket on Danish webshops?
e-mærket is a non-profit organisation that has certified Danish webshops since 2000 and has more than 2,000 members as of November 2026.