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Can a Danish operator keep my phone SIM-locked?

Unlocking a phone in Denmark

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Short answer

A SIM lock means a phone only works on one operator's network. In Denmark an operator must make sure that you are not tied to one network for more than 6 months from the start of the contract. The rule covers phones you buy, borrow or lease from the operator. Unlocking must be free of charge and done as soon as possible after you ask. An unlocked phone can take a SIM card from any operator, including a foreign one.

Practical info

Why

  1. A SIM lock ties a phone to one network.
  2. The lock may last at most 6 months.
  3. Unlocking is free.

Details

The 6-month limit also applies to the binding period of the contract that comes with the phone.

Tip

Ask for the unlock before a trip abroad, so you can put in a local SIM card when you arrive.

What may differ

Business contracts follow other rules and can bind you for longer.

Common misconception

Many people think they must pay a fee to get their phone unlocked.

What actually happens

Unlocking must be free of charge for you.

People also ask

  • How long can a Danish mobile contract bind you?
  • Can I use a foreign SIM card in a Danish phone?
  • Where can I complain about my phone operator in Denmark?

Sources

This answer is for reference only. Prices and terms of mobile plans are set by each operator, so check them with your own operator.

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