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What should a taxi receipt in Denmark show?

Six details you are entitled to.

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Short answer

When a taxi trip in Denmark ends, the dispatch office must make sure you can get six details: the car registration number, the chauffeur card number, the date, the start and end time, the number of kilometres driven and the payment. These details let you check the fare against the prices of the office. They are also what you need if you want to complain about the trip. If you agreed a fixed price beforehand, the taxameter must show that agreed price during the trip.

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Why

  1. The taxameter must always be on during a taxi trip.
  2. A complaint needs the date and the start and end times.
  3. Extra services must be priced on the office website.

Details

Dispatch offices must store trip data for at least five calendar years plus the current year.

Tip

Ask for the receipt before you leave the car; it is much harder to get the details later.

What may differ

How you get the details, on paper or digitally, depends on the dispatch office.

Common misconception

Many think a taxi only has to tell you the price.

What actually happens

You are entitled to car, driver, time and distance details as well.

People also ask

  • How do you complain about a taxi in Denmark?
  • Can you agree a fixed taxi price in Denmark?
  • Can a taxi in Denmark charge a fee for paying by card?

Sources

This answer is for reference only. Timetables, routes and fares change, so check the operator before you travel.

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