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What do you do if you leave something on a city bus in Denmark?

Finding lost property from buses

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Short answer

If you leave something on a bus in Denmark, contact the bus company that runs the route, as of November 2026. In the Aarhus area you can find the company by searching the route number on midttrafik.dk, or call Midttrafik Kundeservice on 70 210 230. Found items are handed to the staff. Mobile phones, tablets, money, valuable jewellery and documents with personal data are passed to the police shortly after. Other items are thrown away after 30 days.

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Why

  1. Each route is run by a bus company that keeps the items.
  2. Valuables are safest with the police.
  3. Items are not kept forever.

Details

Food and items of low value may be thrown away sooner than 30 days.

Tip

Write down the route number, the direction and the time you got off, so the bus company can find the right bus.

What may differ

Contact details and opening hours differ between bus companies and regions.

Common misconception

Many passengers think all lost items from buses end up at one central office.

What actually happens

Each bus company handles its own lost property, and only valuables go on to the police.

People also ask

  • What do you do if you lose something on a DSB train?
  • How do you find something you lost in the Copenhagen Metro?
  • Can you take a dog on a city bus in Aarhus?

Sources

This answer is for reference only. Timetables, routes and fares change, so check the operator before you travel.

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