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Is a screenshot of a mobile ticket valid in Denmark?

Show the live ticket in the app

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Short answer

No. Under the common nationwide travel rules valid from 30 June 2026, copies or pictures of tickets and cards are not accepted, with one exception: a copy of a Print Selv ticket. A mobile ticket may not be forwarded or shared, and it is only valid on the phone number or profile it was bought on. At an inspection you must show the ticket in the app itself. The same applies to the Copenhagen Card: a screenshot of the card is not accepted.

Public transport

Why

  1. A screenshot can be copied and shared.
  2. The ticket is tied to one phone or profile.
  3. Inspectors check the live ticket.

Details

Once activated, the Copenhagen Card app works offline, so you can show the card without internet.

Tip

Open the ticket in the app before the inspector reaches you, so you are not waiting for it to load.

What may differ

Ticket formats and app features can change, so check how your app shows the ticket.

Common misconception

Many think a screenshot works as a backup if the app is slow.

What actually happens

A screenshot is not a valid ticket; only the ticket shown in the app counts.

People also ask

  • What happens if my phone dies with my ticket on it?
  • Can you buy a ticket in the app after boarding?
  • Can one person buy tickets for a group?

Sources

This answer is for reference only. Timetables, routes and fares change, so check the operator before you travel.

Public transport
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