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How do you get money back from an old anonymous Rejsekort?

Payout in person or online.

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Short answer

The old anonymous Rejsekort can no longer be used for travel, but you can have its balance paid out until 29 June 2027. You can do it in person at DSB at Copenhagen Central Station, Aarhus Central Station and Odense Station, at NT at Aalborg Busterminal or at Fynbus at Odense Banegårdscenter. You can also use an online form, but then you give up your anonymity because you must give personal details. The remaining card price is paid out only if the card was bought on or before 14 December 2024.

Public transport

Why

  1. Cash payout depends on how much cash the sales point has.
  2. A lost card cannot be closed, and its balance cannot be paid out.
  3. After the deadline the card closes automatically, and the money can no longer be paid out.

Details

After the payout you can throw the card in residual waste, since the metal in the chip makes it impossible to sort as plastic.

Tip

If the sales point is short of cash, the web form is the other way, but remember that it ends your anonymity.

What may differ

Cards that expired before the closing follow special rules, so contact Rejsekort Kundecenter if yours is expired.

Common misconception

Many think the money on an anonymous card was paid back automatically, as on personal cards.

What actually happens

For an anonymous card you must ask for the payout yourself.

People also ask

  • How do I get money back from an old personal Rejsekort?
  • When did the physical Rejsekort stop working?
  • What is an anonymous Basiskort?

Sources

This answer is for reference only. Timetables, routes and fares change, so check the operator before you travel.

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