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How do you complain about a private parking fine (kontrolafgift) in Denmark?

Two steps: company first, then the board.

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Short answer

A control fee (kontrolafgift) from a private parking company is not a municipal fee, so you first complain to the company that issued it. When you have its reply, you can appeal to Parkeringsklagenævnet, which handles fees issued on or after 1 July 2018. If the company has not answered within 3 months, you can go to the board anyway with proof that you complained. As of November 2026 the complaint fee is DKK 175, paid when you submit, and it is refunded if you win.

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Why

  1. The board only handles fees you have already complained about to the company.
  2. Complaints sent without payment are not processed.
  3. The board keeps a list of affiliated companies and of companies that do not follow its decisions.

Details

A landowner may only charge for parking if the signs make the payment rules clear.

Tip

Upload the company's reply, your photos and any receipts when you file the complaint online.

What may differ

The fee to the board is the one in force on the day you file, so it can change.

Common misconception

Many think a private control fee can be appealed to the municipality.

What actually happens

The municipality only handles its own fees; private fees go to the company and then to Parkeringsklagenævnet.

People also ask

  • What is the difference between a kontrolafgift and a p-afgift?
  • Do you have to pay a private parking fine in Denmark?
  • How long does Parkeringsklagenævnet take to decide?

Sources

This answer is for reference only. Timetables, routes and fares change, so check the operator before you travel.

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