Do taxis in Denmark charge extra for a wheelchair or a guide dog?
Aids travel free of charge.
Short answer
A taxi in Denmark may not charge anything extra for a wheelchair, a guide dog or a similar aid that the passenger brings along. The rule is part of the Taxi Act, which otherwise lets dispatch offices charge for extra services. You pay only the normal fare, which must stay under the national price cap. If you need a car with a lift because you cannot move from the wheelchair to a seat, ask for this when you book, or check if your municipality offers transport for people with disabilities.
Why
- Other extra services may cost extra, but the price must be on the office website.
- Cars built for wheelchair users are exempt from some energy and environmental rules for taxis.
- A passenger may also demand that one pram or one bicycle comes along.
Details
If you think you were charged for a wheelchair, complain to the dispatch office with the date and times of the trip.
Tip
Book ahead and say that you travel with a wheelchair, so the office sends a car with room for it.
What may differ
Which cars a dispatch office can send for wheelchair users differs between companies and towns.
Common misconception
Many think a wheelchair counts as extra luggage with a surcharge.
What actually happens
Wheelchairs and guide dogs may never be charged for in a Danish taxi.
People also ask
- Can you take a bike or a pram in a taxi in Denmark?
- Is there door-to-door transport for wheelchair users in Denmark?
- How do you complain about a taxi in Denmark?
Sources
- Retsinformation: Taxi Act (Act no. 1538 of 19 December 2017)Checked at:
- Danish Road Traffic Authority: Your rights as a taxi customerChecked at:
- Retsinformation: Executive order on taxi servicesChecked at:
- Retsinformation: Executive order on energy and environmental requirements for taxisChecked at:
This answer is for reference only. Timetables, routes and fares change, so check the operator before you travel.
Public transportRelated questions
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Yes, security guards (tryghedsvagter) work on the S-trains in Copenhagen to help passengers feel safe, as of November 2026.
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Is there a companion discount for disabled travellers on Danish buses?
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