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Can you book a taxi with an app in Denmark and agree a fixed price?

Pre-booking by app is legal when a licensed office sells the trip.

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Short answer

In Denmark you can book a taxi in advance by app, by phone or on a website, and the dispatch office may agree a fixed price for that trip. The price may differ by type of trip, but it must be below the prices the office advertises and within the national price cap. The fixed price must be documented, and the taxameter must show the agreed price for the whole trip. The app must belong to a licensed dispatch office, because only such offices may sell taxi trips.

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Why

  1. You are free to choose which dispatch office you book with.
  2. Prices for extra services must be on the office website.
  3. After the trip you can get the car, driver, time and distance details.

Details

Dispatch office permits are either nationwide or limited to a rural district, so an app may not cover the whole country.

Tip

Take a screenshot of the agreed price in the app, so you can show it if the meter shows something else.

What may differ

Prices in an app can change from quarter to quarter, so check the price each time you book.

Common misconception

Many think an app price can be higher than the normal maximum at busy times.

What actually happens

All taxi trips in Denmark, also those booked by app, must stay within the national price cap.

People also ask

  • Is Uber legal in Denmark?
  • How are taxi prices set in Denmark?
  • What should a taxi receipt in Denmark show?

Sources

This answer is for reference only. Timetables, routes and fares change, so check the operator before you travel.

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