The business is gone from the map. What now?

One day the business is on the map, the next day it is gone. No email, no explanation, or a short message saying the profile is suspended. The first thing most people do is create a new one. That is the single thing that makes it worse.

Two profiles for the same place compete with each other, and the history, the reviews and the photos stay in the suspended one. If it gets deleted, all of it goes with it.

What usually sits behind it is known. An address that does not match how you actually work. A name with words that are not on the sign. A category that does not fit. A change made from an account nobody recognises. Or several small edits on one day.

The way back runs through documents, not arguments. Company registration, photos of the sign and the premises, an invoice or a lease for the address. One set, sent once, correct the first time. Madloba Consult has written down what it takes to get the profile back.

How to check it yourself

1. Do not create a new profile. Nothing that comes after gets easier for it.
2. Find out which account owns the profile, and who changed something last.
3. Put the documents together as one set before you send anything at all.

Questions

How long does it take?
It depends on the queue and on how complete the first set of documents is. A second attempt with the same thin set takes longer than one careful attempt.

Should we keep operating as usual meanwhile?
Yes, and keep the address, the sign and the opening hours matching what you send in.