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What is eCall in cars?

Automatic emergency calls from cars

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Short answer

eCall is a device in the car that automatically calls the 112 emergency service after a serious road accident and uses satellite positioning to show where the crash happened. EU rules made it mandatory in new car models type-approved from 31 March 2018. Drivers and passengers can also start a 112 call with a manual button, which is designed so it is very hard to press by accident. The service is free of charge, and the aim was to cut emergency response times in half.

Practical info

Why

  1. eCall dials 112 by itself after a serious crash.
  2. It is required in new car models from 31 March 2018.
  3. There is also a manual SOS button.

Details

eCall works with the EU satellite systems Galileo and EGNOS.

Tip

Find the SOS button in a rental car before you drive, so you know where it is in an emergency.

What may differ

Older cars and models approved before 31 March 2018 may not have eCall.

Common misconception

eCall tracks where you drive all the time.

What actually happens

Location data are erased continuously, and nothing goes to third parties without the owner's consent.

People also ask

  • Does 112 know my location?
  • Can you call 112 without a SIM card?
  • Does eCall work abroad in the EU?

Sources

This answer is for reference only. Prices and terms of mobile plans are set by each operator, so check them with your own operator.

Practical info
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