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Can you be exempted from Digital Post in Denmark?

Paper post instead of Digital Post.

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Short answer

Yes, you can get paper post instead if you meet at least one of nine conditions. They include a physical or mental disability that stops you from using Digital Post, no computer, smartphone or tablet where you live, not knowing Danish, practical difficulty getting MitID, and being registered as having left Denmark. You apply in person at your municipality, show ID and sign a form, and you do not have to say which condition applies. The exemption lasts for life, but you can rejoin Digital Post at any time.

MitID, CPR and Digital Post

Why

  1. Not everyone can use digital mail.
  2. You do not have to explain which condition applies.
  3. You get a written receipt for the exemption.

Details

If you cannot go yourself, someone else can apply for you with a power of attorney from the municipality.

Tip

Keep the written receipt you get when you sign the form.

What may differ

Some authorities and companies such as banks and insurers can still send you digital messages after an exemption.

Common misconception

Digital Post is compulsory for everyone, without exception.

What actually happens

People who meet one of nine conditions can be exempted and get paper post.

People also ask

  • How do I rejoin Digital Post after an exemption?
  • Do I get Digital Post if I move abroad?
  • Can a relative apply for exemption for me?

Sources

This answer is for reference only. Prices and terms of mobile plans are set by each operator, so check them with your own operator.

MitID, CPR and Digital Post
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