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Who pays for damage on a rental car in Denmark?

Damage claims and the excess

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Short answer

A rental company may only demand payment for damage to the car if it can prove that you are responsible. You have the right to see documentation of the size of the damage before you pay. The rental terms set an excess, and a high excess can make even a small scratch expensive, so many companies offer extra cover with a lower excess or none. In Denmark a damage claim generally expires after three years unless the rental terms say otherwise.

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Why

  1. Damage that was not noted at pickup can be blamed on you.
  2. The excess decides how much a small damage costs you.
  3. You can ask for proof before you pay.

Details

At Europcar Denmark, an accident or new damage must be reported on its form within five business days.

Tip

Take photos of the whole car, inside and out, both at pickup and at return.

What may differ

Excess amounts and the limitation period can differ by company and, abroad, by the law of the country.

Common misconception

If a damage claim arrives after the trip, you simply have to pay it.

What actually happens

You can demand documentation, and the company must prove that you are responsible.

People also ask

  • What should you check when you pick up a rental car?
  • How do you complain about a car rental company in Denmark?
  • Is insurance included when you rent a car in Denmark?

Sources

This answer is for reference only. Traffic rules, fines and fees can change, so check the Danish authorities before you drive.

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