How to write a review
Have you visited a restaurant, a hotel or another business on DenmarkGuide? Your review helps others choose, and it helps the business get better. Here is how.
1. Sign in with Google
You can read everything on DenmarkGuide without an account. To write a review, you sign in with a Google account. We only receive your name and email address, never your password. See How to sign in to DenmarkGuide.
2. Find the business
Search for the name, or open the city and the category. Go to the business page and scroll down to the reviews.
3. Give a rating and describe your experience
- Write about your own visit: what you bought, how you were treated, what was good and what could be better.
- Be specific and honest. Criticism is welcome, as long as it is to the point.
- Do not include other people's personal data, such as staff surnames or phone numbers.
4. Submit
Our moderators read every review. Positive and negative reviews follow the same rules, and we do not remove a review because it is negative. We remove insults, threats, advertising, spam, copied text and knowingly false statements. Read more in Review moderation.
What is not allowed
You may not review your own business or your competitors, and you may not write a review in exchange for payment. Under the Danish Marketing Practices Act, fake reviews are prohibited, and the Danish Consumer Ombudsman (Forbrugerombudsmanden) supervises these rules. We also tell you openly how we check reviews: every review is linked to a Google account and read by a moderator, but we do not check receipts or bookings.
Made a mistake? See How to edit or delete your review. Why honesty pays off is explained in Why real reviews matter more than fake ones.
Related
- How to sign in to DenmarkGuide
- How to edit or delete your review
- Why real reviews matter more than fake ones
- Review moderation
Sources
Read also
How to complain about an unfair or fake review
Is a review on DenmarkGuide unfair or fake? Write to [email protected] with the link and evidence. This is how we handle your complaint.
Why real reviews matter more than fake ones
Fake reviews are illegal and damage trust. How DenmarkGuide checks reviews, and how your business can get more real reviews from customers.
How to respond to reviews: a guide for businesses
How your business can reply to praise and criticism on DenmarkGuide, what is not allowed and what to do if a review breaks the rules.
How to edit or delete your review
Want to edit or delete your review on DenmarkGuide? Write to [email protected] from the Google address you sign in with. Here is how.
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